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These terms set out how pejit operates your account, what rules apply to transactions made through bKash, Upay, or Bank Transfer, and where this policy holds. Access to the platform depends on your local law and the eligible regions we serve.
Our policy is written for accounts registered and used in supported regions. Whether the platform is available to you depends on the laws that apply in your location — we do not make eligibility claims that override local regulation. When you fund your account through bKash, Upay, or Bank Transfer, the transaction falls within the scope of these terms from the moment you initiate it through to settlement in your account wallet. We keep records of account activity, wallet movements, and session data as described in the sections below. If a rule in these terms conflicts with a local legal requirement that applies to you, the local requirement takes precedence. We update these terms when our policy changes; the version shown here is the one currently in effect. Continued use of the account after a published update means you have read and accepted the revised terms. If you do not accept a change, you should stop using the account and contact support to close it. Questions about specific clauses can be sent to our support team through the routes listed in the contact section.
Deposits and withdrawals processed through bKash are covered by these terms from initiation to wallet credit. Check your account transaction record for the status of any bKash movement.
Upay transfers into your account wallet are subject to the same policy scope as other payment rails. Your account history shows each Upay transaction with its reference and status.
Bank Transfer funding is recorded against your account at the point of confirmation. These terms apply to the full transfer lifecycle, including any pending or returned amounts shown in your wallet.
Not every part of your experience falls under the same rule set. This section draws the line between what these terms govern directly and what sits outside them, so you know where to look when a question comes up.
Login, session activity, and account settings are fully within scope. Rules on eligibility, suspension, and account closure apply here.
All wallet movements — deposits via bKash, Upay, or Bank Transfer, and any withdrawals — are covered from initiation to final status in your account record.
Game content supplied and is available through the lobby. Our terms cover your access to that content, not the studios' own policies.
External services linked from the platform — including payment processors and identity verification providers — operate under their own terms. We are not responsible for those third-party policies.
You have concrete steps available to you at any point. To review your transaction history, open the account wallet section — every bKash, Upay, and Bank Transfer movement is listed there with its reference number and status. If any account detail is incorrect, you can update it through the account settings page; fields that cannot be self-edited require a support request with the relevant documentation. To raise a question about how your data is handled or how a policy clause applies to your account, use the support contact routes listed below. If you want to request a change to stored information or ask about retention, send the request in writing through the support channel and include your account reference so the team can locate your record without delay.
Open the wallet and transaction history in your account to see every movement, date, and reference. No separate request is needed for standard account history.
Account details can be updated in settings. For fields locked after verification, raise a support request and include the correct information you want applied.
Policy questions can be sent through the support routes below. Include your account reference and the specific clause or transaction you are asking about.
For any account action that requires our team — closure, data requests, or dispute of a transaction record — contact support in writing through the published channel.
If you have a question about these terms, your account record, or how a specific rule applies to your situation, use the routes below. We do not publish response time commitments, but written requests with your account reference are handled in the order received.
Open the chat widget from any page while signed in to reach the support team directly. Use this for account-specific questions about transactions or access.
Send written policy or data questions to the support email address shown in your account settings. Include your account reference in the subject line.
The help section of the site covers common policy questions, account steps, and payment routes. Check there first for answers about bKash, Upay, and Bank Transfer processes.
We collect account and session data to operate the platform and keep your wallet accurate. Here is how each area works and who to contact when you have a question.
Account data — registration details, wallet history, and session records — is stored to operate your account and meet our policy obligations. We do not sell account data to third parties. Retention periods follow the rules set out in our privacy terms.
We use cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how account pages load.
Your account is protected by the login credentials you set. If you suspect unauthorised access, change your password immediately through account settings and contact support using the routes above.
When these terms are updated, the revised version is published here with the effective date. For questions about a specific change or to request a copy of a previous version, contact support in writing with your account reference.
Answers to the questions we hear most often about how these terms work, what they cover, and what you can do under them.
Access to the platform depends on the laws that apply in your location and whether your region is eligible. We do not override local legal requirements. Check the eligibility section in your account or contact support if you are unsure whether the platform is available to you.
Open the wallet section of your account. Every deposit and withdrawal — including bKash, Upay, and Bank Transfer movements — is listed there with the date, reference number, and current status. No separate request is needed for standard history.
Yes. Most account details can be updated directly in account settings. Fields that are locked after verification require a written support request. Include the correct information and your account reference so the team can process the change.
Send your question in writing through the support email shown in your account settings, or use the live chat while signed in. Include your account reference and the specific clause you are asking about so the team can respond accurately.
Retention periods follow the rules set out in our privacy terms, which are published on this site. If you want to ask about the retention period for a specific data type or request information about your stored record, contact support in writing with your account reference.
Your account and its associated records remain on file according to our retention policy. If you want to close your account, contact support through the published routes and make the request in writing. The team will confirm the steps shown in your account for closure.